Proud resellers for the award winning Laserfiche

Why Choose Global ECM Solutions?

Based on the Laserfiche suite, we provide a complete solution for Enterprise Content Management (ECM). We can handle physical records, images, electronic documents, digital photos, audio and video, and e-mail, managing all content throughout its lifecycle from creation or receipt to disposition.

We are an award winning document and data management provider to the UK and European market place and proud resellers for the award winning Laserfiche.

Laserfiche has been trusted by over 34,000 companies and government departments’ worldwide to provide open architecture solutions to streamline business processes through document management, workflow and records management solutions.

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What is Enterprise Content Management (ECM)?

ECM, is the systematic collection and organization of information that is to be used by customers, business executives, employees etc. it enables unstructured information, such as Word documents, spreadsheets, PDF's, emails and scanned images to be securely stored and made accessible to authorized users. Enterprise content management is a dynamic combination of strategies, methods and tools used to capture, manage, store, preserve and deliver information support key organizational processes through its entire lifecycle.
Five key elements are defined below:

Digital Document Capture

The capture component involves creating information by converting paper documents into electronic formats, obtaining and collecting electronic files into a cohesive structure, and organizing information. Information can include content like invoices, contracts and research reports.

A few methods of capturing these documents include:
  • Using electronic forms to make documents digital from the point of creation.
  • Scanning paper documents to be filed in a digital repository.
  • Managing natively digital content, including Microsoft Office documents, PDFs, photos and video files.
  • Automatically filing and categorizing documents from servers, shared devices and network drives.

Digitization can dramatically reduce the amount of paper within an organization, improve efficiencies, enable remote access, and accelerate an organization’s digital transformation strategy.

Digital Document Capture

Store documents in a digital repository securely

With robust ECM systems, organizations can easily store business-critical documents in a digital repository, and instantly view or make edits to them.

  • Decide who can view, edit and create documents.
  • Classify and search for documents based on metadata.
  • Organize documents within a flexible folder structure.
  • Add version control for documents.
Store documents in a digital repository securely

Retrieve documents, regardless of device or location

Instantly find documents by identifying specific words or phrases within their text, metadata, annotations and entry names.

  • Find any document using full-text search.
  • Identify specific words or phrases within document text, metadata, annotations and entry names.
  • Use preset search options to search by document creation date, the names of users who checked out documents and other metadata.

Enterprise content management software helps eliminate time spent searching for information, enabling employees to answer information requests from clients, citizens and auditors immediately. More than that, staff have instant access to the information required to make better decisions about issues that can your organization’s bottom line.

Retrieve documents, regardless of device or location

Automate document-driven processes

With digital automation, organizations can easily diagram the steps of a business process and automatically route documents to the right people at the right time.

Automation helps organizations eliminate manual tasks — such as photocopying or even drag-and-dropping digital documents — to achieve greater results with fewer resources. Some ECM systems have digital automation features that can:

  • Automatically route documents to the right people at the right time.
  • Alert staff members when documents require their attention.
  • Recognize errors before they cause delays or make staff redo work.

Every day, businesses need purchase orders signed, records archived and employee vacation requests approved or denied. Automation moves these critical documents through the necessary steps of review and approval, in the order specified. The end result is processes that are more cost-efficient, streamlined and error-free.

Automate document-driven processes

Secure documents and reduce organizational risk

With strengthening compliance restrictions in a wide range of industries, organizations are increasingly using ECM systems to optimize records management practices and protect against risk.

An enterprise content management system must provide customizable security settings to allow organizations to protect information from unauthorized access or modification. These settings should allow you to:

  • Restrict access to folders, documents, fields, annotations and other granular document properties as needed.
  • Monitor system login and logout, document creation and destruction, password changes and more.
  • Protect sensitive metadata by controlling information access down to individual folders, templates and fields.

Leading ECM solutions enable line of business departments to manage user access independently — which means sensitive HR information stays within the HR department, while private financial information stays within the finance department, even if the information is stored in the same repository.

Secure documents and reduce organizational risk

Download Laserfiche Document Guide

Enterprise Content Management Buyer's Guide

Intelligent Content Capture

Intelligent Content Capture

Quickly and seamlessly capture, organize and find content

Document & Records Management

Document & Records Management

Promote collaboration and simplify records lifecycle management with all your content in one place

Process Automation

Process Automation

Automate everyday business processes and gain intelligence that drives decisions



Connect the enterprise apps your teams rely on every day to stay productive

Some of our customers

Kensington Mortgage Company
London Borough of Tower Hamlets
Tipton & Coseley Building Society
Ripe Accountants
RNS Accountants

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Global ECM Solutions
Global ECM Solutions